refund policy

refund policy

At Chloe & Theo, we pride ourselves on offering high-quality products that are available for immediate download. Due to the nature of digital downloads, all sales are final once the product has been accessed or downloaded.

If you experience technical issues, did not receive your download, or if the product is not as described or does not meet your satisfaction, please contact us within 7 days of purchase. We will review your request and offer a replacement or refund if appropriate.

We’re committed to ensuring you have a positive experience—please reach out with any concerns.