Non-Refund Policy

At Chloe & Theo, we pride ourselves on offering high-quality products that are available for immediate download. Due to the unique nature of our products, all sales are final, and we do not offer refunds or exchanges. However, we understand that sometimes issues may arise with non-editable products, such as distorted layouts, overlapping text, or other similar concerns. If you encounter any problems with your purchase, we kindly ask that you notify us within 30 days from the date of your purchase. Upon receiving your inquiry, our team will promptly assess the issue. If our evaluation confirms that there is a problem with the product, we will work diligently to rectify it. You can expect the corrected product to be returned to you within 1 to 2 business days. We appreciate your understanding regarding our no-refund policy and are committed to ensuring your satisfaction with your purchase. If you have any questions or concerns, please do not hesitate to contact us at info@chloeandtheo.com for team assistance.